Posts Tagged ‘Insurance Agent’

How to choose an auto insurance broker – Part 3

April 7th, 2010

When choosing an insurance broker for your automobile insurance, you will find it helpful to find an agent that knows you and your family well. Also, you should know the agent well. It should be someone that is trustworthy and has a good business relationship with trusted individuals in your community.

If you are new to a community, ask your work associates who they use and why they use them. Also ask your fellow civic club members, neighbors, and church associates. You will probably find right away that there is one or two agents that the majority of people use. This is especially so if you live in a small town.

Go and meet the agent personally and ask him what he has to offer. Mention the people who recommended him so that you have some common point of reference.

A lot of insurance companies have big boasts about low premiums. But in the long run, a personal agent who knows you and your needs may be able to offer you the same options at an affordable, if not cheaper, rate.

It is good if your insurance agent is in the town where you live so that you can go and sit across the desk from him to review your policy periodically. But, with the technological advantages that we have now, that may not be necessary. However, you should feel free to pick up the phone and call your agent at any time. He or she must be assessable to you. If the agent always seems out of pocket and unable to speak to you directly about the mundane issues, then how can you be sure he will be there when you need him in a crisis?

When you find a good agent, keep him! Don’t jump here and there seeking something better. If you are struggling with your insurance premium, go talk to your agent. He may be able to offer you some advice that could save you some money or give you the additional coverage that you need.

The trust element is vitally important between you and your agent. If you see a policy advertised somewhere that is cheaper, take it to him and ask him if he can match it. He will probably tell you that there is a reason that it is cheaper. You should be able to respect his advice. If not, you could end up switching companies and find that the cheaper insurance doesn’t give the coverage that your previous policy offered. The sad thing is that you will probably not discover that until it is time to make a claim. Then it will be you who loses.

We have all heard the old saying that “you get what you pay for”. Well, automobile insurance is no exception. We would all be wise to have a personal agent who we know and respect to go over our policies with us carefully to make sure we have the coverage we need.

How to choose an auto body repair shop – Part 5

February 7th, 2009

Tires are squealing somewhere behind you. Just as you look into your rear view mirror, a gigantic, metal devouring monster is closing in on you and your prized possession. No time to escape. You brace yourself for the impact…CRUNCH! Your baby, the one you just picked up from the detail shop is laying next to the curb, one light blinking and the (sniff) bumper hanging low.

The normally bright kid from down the street who does odd jobs for you is looking a little sheepish about now. You picture a noose about his neck. No, that’s too quick. Your cell phone rings just in time to hear your wife ask why you’re late for dinner. Hearing her voice brings you back to reason and the matter at hand. This boy better have insurance!

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The time is at hand to make perhaps the most important decision in your car’s history: who will fix my baby? You want to make sure she shines just like she did before the accident. Will she purrrr like a kitten? Will the shocks ride just right? How much is this going to cost and who will pay?

The best way to begin looking for an auto body repair shop is to talk to your insurance agent. He is familiar with the businesses in your area, and most likely your insurance company has a list of “preferred” or premier auto body repair shops. The shops on this list usually have an agreement with your insurance company to guarantee their repair work for the life of the car, and might offer a discount rate. (Wouldn’t it be great if plumbers did that?)

While the discount rate is great, don’t just look at the price. Your vehicle is an investment; most of us pay the same price for our vehicles that our grandparents or parents paid for their homes. Protect your investment by ensuring you get quality repairs. It’s a good idea to get a couple of estimates, but be aware that some shops now charge for the estimate, so be sure to ask first. While you’re waiting for the estimate, take a look around the office for certificates of training completed and how recent they are. If the repairmen are professionals, they will attend training at least every six months or so. Also talk to customers as they are leaving to see if they are satisfied with their repairs.

If you have a classic car, not all shops are equipped and trained for the expertise it takes to restore these cars. Call around to some local chapters for antique cars. The members are always happy to help a fellow car aficionado.

One last hint. Talk to the repair shop about a rental car. Some shops offer them for free in case you don’t have rental coverage. It never hurts to ask, especially if they want your business. Also, ask for an approximate time the repairs should be completed. Mark it on your calendar so you can count the days until your baby comes home.

Best of luck, and drive safely!

How to choose an auto insurance broker – Part 1

January 19th, 2009

Before you try to choose an auto insurance broker; you need to decide if an insurance broker is the right choice for you. Some people think that all insurance agents are insurance brokers. That is not true. All insurance brokers are insurance agents; but not all insurance agents are insurance brokers. Huh?

Before you become an insurance broker you must be a licensed insurance agent. But, not all insurance agents decide to become insurance brokers.

Many insurance agents decide to become a “captive agent”. This means that they work for and represent one insurance company and it’s subsidiaries and affiliates exclusively. The goal of these agents is to get as much of your insurance business as possible and keep it with their company. Their loyalty is to their company. Many of your big name insurance companies only use exclusive agents: State Farm, Farmers Insurance, Nationwide, etc. So, if you want an auto quote or auto insurance through a major company; do not even consider an auto insurance broker because they can’t help you.

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Auto insurance brokers represent many different companies. Their loyalty is not to any one company; their loyalty is to their customers. They want to find the best deal for their customers even if it means placing them with several different companies. There are a few major companies that do use brokers (Allstate, Progressive, etc); but, most of the companies that brokers are smaller companies and specialty companies. Sometimes this will get you better deals and sometimes you will miss out on deals that you might have gotten through a company that uses captive agents. You can tell an insurance broker from a captive agent just by checking out their ad in the yellow pages. The insurance broker will have several insurance company logos and/or names listed in their ad.

So, if you have decided an auto insurance broker is the best choice for you; how do you pick one.

1) Location – are they conveniently located to you.

2) Hours of operation – are they open when you need them for day to day business.

3) Web site – if you prefer to do business on-line do they have a web site and is it easy to navigate.

4) Customer service – when you walk in the door how are you treated? Are they courteous or do they ignore you? Do you have to wait very long; and, if you have to wait how are you treated – refreshments, magazines, music, etc?

5) Do they charge you fees for services that you get for free from a captive agent? Brokers are paid a commission

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